Tenant Relations
Why I Never Store a Departing Tenant's Belongings in My Garage
A departing tenant asked to store belongings in my garage. Here's why I declined and what every new landlord should consider before saying yes.
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Automation, tax, and operations for hands-on landlords who run their own stack.
- Tenant Relations
How to Bill a Tenant for Grinder Pump Damage from Flushed Tampons
A property manager explains why flushing tampons through a grinder pump is tenant-caused damage, how to document it, and how to get the repair covered.
- Tenant Relations
How I Handle a Tenant Who Disputes Every Credit Card Rent Payment
A tenant disputing every credit card rent payment is a chargeback nightmare. Here's the step-by-step process I use to stop the bleeding and start recovering rent.
- Tenant Relations
Who Pays When Your Online Portal Charges Too Little Rent?
A landlord's mistake in an online rent portal doesn't erase a tenant's lease obligation. Here's what actually happens when the system undercharges—and why the tenant is still on the hook for the full amount.
- Tenant Relations
What To Do When Tenants Toss Your 'Current Homeowner' Mail
Does a tenant have to forward mail addressed to 'Current Homeowner'? Here's what I learned as a property manager about USPS rules and practical solutions.
- Tenant Relations
Should You Give a Bad Reference When the Deposit Covered the Damage?
A retired property manager shares what to do when a tenant's pet caused damage but the security deposit covered it. Learn how to handle references without risking defamation or unfairness.
